Privacy Policy

Effective Date: 11.04.2025

3D Ortho Works Ltd is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 3dorthoworks.co.uk, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant legislation.

1. Who We Are

3D Ortho Works Ltd
Registered address: 46 Knowsley Way, Hildenborough, Kent. TN11 9LQ
Email: 3dorthoworks@gmail.com
Phone: 07984 824658
Data Controller: 3D Ortho Works Ltd

2. What Data We Collect

We may collect and process the following data about you:

Identity Data – name, title, date of birth, etc.
Contact Data – email address, phone number, delivery address.
Technical Data – IP address, browser type, device information, and cookies.
Usage Data – information about how you use our website or services.
Marketing and Communications Data – your preferences in receiving marketing from us.
Health Data - as a medical business.

3. How We Collect Your Data

We collect your data in the following ways:

Direct interactions (e.g., filling in forms, email communication).
Automated technologies (cookies, server logs, analytics tools).
Third-party services (e.g., payment processors or analytics platforms).

4. Why We Use Your Data

We process your personal data for the following purposes:

To provide and manage our services.
To respond to enquiries or customer support requests.
To comply with legal and regulatory obligations.
To improve our website and user experience.
For marketing purposes (with your consent).

5. Legal Basis for Processing

Under UK GDPR, the lawful bases we rely on include:

Consent – where you have given clear permission.
Contract – processing is necessary for a contract with you.
Legal obligation – we must comply with the law.
Legitimate interests – we have a legitimate business reason, unless your rights override it.

6. Sharing Your Information

We do not sell your data. We may share your data with:

Service providers and subcontractors.
Professional advisers (e.g., lawyers, accountants).
Regulatory bodies or law enforcement (where required).

7. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

8. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or to comply with legal obligations.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data.
Rectify inaccurate or incomplete data.
Erase your data (the “right to be forgotten”).
Restrict processing.
Object to processing.
Data portability.
Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at 3dorthoworks@gmail.com

10. Cookies

Our website uses cookies to enhance user experience. You can control or disable cookies through your browser settings.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

3D Ortho Works Ltd
Email: 3dorthoworks@gmail.com
Phone: 07984 824 658
Address: 46 Knowsley Way, Hildenborough, Tonbridge, Kent. TN11 9LQ.

If you are unhappy with how we handle your data, you can also lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk